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Questions and Answers
Live help call (866) 592 -8608 ext 103 mon - fri 12pm to 5pm est
  1. If I come to the trainer's gym do I have to pay a gym fee in addition to the trainers’ fee?
  2. Do I have to join the trainer's gym and what are the gym fees?
  3. I currently belong to a gym.. Can a trainer come to my gym to train me?
  4. Do your trainers travel to client home or workplace?
  5. I want to workout at home, but I don't have any equipment. Will I be able to accomplish anything?
  6. How is a specific trainer selected for me?
  7. What happens if I am not satisfied with the trainer?
  8. Can you find a trainer for me if there isn’t one listed?
  9. I have trained with one of your trainers in the past but I had to stop for a long period of time. I would like to work with the same trainer. Is that possible?
  10. What kind of certification and education do your trainers have?
  11. How do I get started?
  12. Once I begin, am I obligated to continue?
  13. Do I make payment to MyTrainerMyPrice.com or directly to my trainer?
  14. When must I make payment?
  15. Do your trainers accept credit cards?
  16. What if I cancel a session?
  17. What happens if I am late for a session?
  18. How many sessions a week do I need to workout?
  19. I don't have the discipline to train on my own, but I want to make my fitness a long term commitment. How long a period with a trainer work with me?
  20. I can workout on my own, but I need to learn what to do and how exercise correctly. Will a trainer work with me on this basis?
  21. I have done everything, but I still can't loose weight. Can you help me?
  22. I've have been working out on my own for a long time, but have stopped making any progress in muscle gain. Can you help me?
  23. After I start working with a trainer when will I begin to see results?
  24. What if I am contacted by more than one trainer?

Q:If I come to the trainer's gym do I have to pay a gym fee in addition to the trainers’ fee?
A:"Maybe", by "trainer’s gym" we are referring to a gym where a trainer trains their clients.. Our trainers are independent and or work for a gym. The trainer will notify you if a fee to use the gym is separate from your trainer fee, which must be paid directly to the gym.

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Q:Do I have to join the trainer's gym and what are the gym fees?
A:No, you do not have to join the gym. You can pay a "daily fee" which is usually $5 or $20 each time you come. We encourage this option when you start working with a trainer until you decide whether you want to continue. Often a gym will give you a free guest pass for your
first session. If you decide to continue you can discuss directly with the trainer.

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Q:I currently belong to a gym.. Can a trainer come to my gym to train me?
A:Yes, if your gym allows private
personal trainers. You need to ask your gym if they welcome personal trainers. Some gyms may charge the trainer for this. If your gym doesn’t allow personal trainers call (866) 592-8608 ext 101 and lets us know. Our staff maybe able to start a relationship with your current gym.

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Q:Do your trainers travel to client home or workplace?
A:Yes, some of our trainers do travel outside their gym, but it depends upon their availability to meet your schedule. The fee is usually higher because of travel time involved. 

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Q:I want to workout at home, but I don't have any equipment. Will I be able to accomplish anything?
A:Yes. Of course, it is always better to have access to quality cardio and resistance equipment. However, it depends upon your condition and goals. A lot can be done with no equipment. Also available by mail order is a range of excellent home equipment, including
resistance bands, ankle weights, dumbbells, balls and other easily stored and relatively inexpensive, yet effective items. Please check out our links pages for websites offering such equipment. You must remember the most important ingredient needed to change your body is desire, motivation, hard work and commitment. If you have these, the rest will fall into place. 

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Q:How is a specific trainer selected for me?
A:A specific trainer is recommended to you based upon the information supplied by you including your profile, fitness needs and schedule and budget
.

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Q:What happens if I am not satisfied with the trainer?
A:If for some reason, you are not satisfied with a listed trainer, call
(866) 592-8608 ext 101 and we will find another trainer for you. The trainer/client relationship is very important to your success. The chemistry has to be right for communication and motivation. MyTrainerMyPrice.com exists only to facilitate matching clients seeking serious training regimens with dedicated trainers.

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Q:Can you find a trainer for me if there isn’t one listed?
A:Most of the time, once you have supplied us with the necessary information about yourself by internet or phone (866) 592-8608, we have over 6000 trainers listed nationwide. We'll notify local trainers on your behalf.. The trainer(s) will then contact you directly and from that point on you deal directly with your trainer on all matters
.

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Q:I have trained with one of your trainers in the past but I had to stop for a long period of time. I would like to work with the same trainer. Is that possible?

A:Yes. You should contact the trainer directly. Once you have established a relationship with a trainer, it is not necessary to go through our network. The trainers in our network work together cooperatively and we do not charge a referral fee either to the client or to the trainer
.

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Q:What kind of certification and education do your trainers have?

Since we are a network and not an organization, we do not require that our trainers be certified by any one particular certification organization. There are a number of highly respected nationally recognized professional fitness and
personal trainer certification organizations. Our trainers have certifications from at least one, in many cases more than one. You can ask trainer directly which certification he or she has.
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Q:How do I get started?
A:Once you have supplied us with the necessary information about yourself by:
  • Internet, you will be directed to a list of local personal trainers you may view photos, schedule, gym location and much more. Local trainers may contact you by phone or email to offer a free session and or consultation with no obligations. If you wish to continue you deal directly with your trainer on all matters.
  • Phone (866) 592-8608 ext 1, a trainer(s) will be selected for you. The trainer(s) will then contact you directly by phone or email to offer a free session and or consultation with no obligations. And from that point on you deal directly with your trainer on all matters.
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Q:Once I begin, am I obligated to continue?

A:No, you are never under any obligation to continue unless you have actually scheduled a session or sessions. In that case, you must adhere to the trainer’s cancellation policy.

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Q:Do I make payment to MyTrainerMyPrice.com or directly to my trainer?
A:No, once you are put in touch with a trainer, all transactions are strictly between you and that trainer
.

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Q:When must I make payment?
 A:Payment is expected before a session can be scheduled. After that payment can be made at any time up to and including the end of the session. Payment options vary from paying one session at a time to purchasing session packages
.

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Q:Do your trainers accept credit cards?
A:Most trainers do not accept credit cards. But, you can ask your trainer. Generally cash, checks or money orders are the accepted methods of payment. If you need your trainer to except credit cards it maybe arranged call (866) 592-8608 ext 101.

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Q:What if I cancel a session?
A:Once you have scheduled session, you must cancel the session more than 48 hours in advance or you are responsible to pay the trainer fully for that session. 

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Q:What happens if I am late for a session
A:The trainer is not obligated to make up time due to a client's tardiness. More than 1/2 hour tardy constitutes a late cancellation and the trainer is not obligated to conduct the session. In some cases a trainer will wait and work with you for the remaining time. But this is solely up to the trainers’ discretion. In either case you will be charged fully for the session.

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Q:How many sessions a week do I need to workout?
A:This question can only be answered effectively after you have talked with a trainer.. It depends upon your current conditions, goals and schedule, budget and your trainers’ availability. You may "need" to workout with a trainer four days a week, but only have the time or budget for two days a week. In these cases, the trainer will work to teach you a program that you can do on your own for the days that you cannot work with a trainer. This, of course, requires your willingness and ability to implement such a program.

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Q:I don't have the discipline to train on my own, but I want to make my fitness a long term commitment. How long a period with a trainer work with me?
A:Some trainer/client relationships extend over many years. How long an extended period of time you work with a trainer depends upon many factors. These include the relationship between you and a trainer, availability, scheduling and logistics.. If after a time, you are unable to continue working with a trainer, you should continue your fitness program.

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Q:I can workout on my own, but I need to learn what to do and how exercise correctly. Will a trainer work with me on this basis?
A:Yes. A trainer will evaluate you, access your needs, develop a custom exercise program based on your fitness goals and abilities .Then teach you the exercises necessary for you to achieve your goals. You will come away with a program tailored to your needs and can workout on your own. The number of sessions needed may vary.

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Q:I have done everything, but I still can't loose weight. Can you help me?
A:Yes. Losing weight effectively is the result of a combination of a specific meal plan, calorie-burning exercises and
resistance training carried out consistently for a particular duration of time. Most people don't have what it takes to successfully lose weight alone hiring a personal trainer will provide you with the guidance, motivation and accountability you need to successfully lose weight. 

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Q:I've have been working out on my own for a long time, but have stopped making any progress in muscle gain. Can you help me?
A:Yes. Most people who have been working out on their own for a long period of time eventually hit a plateau and stop making gains in muscle mass. Often, genetics plays a role in this. That is, when someone comes close to or reaches their "genetic potential," muscle gain slows down and sometimes stops altogether. However, even taking genetic factors into account, we find that in most cases a plateau is due an inability by someone to push themselves to greater heights in their workouts and/or to find new types of routines. Without steady increases in muscle "overload" and varying of types of routines, gains will not be made. Some of our trainers are former competitive bodybuilders and know how to get you out of your rut. 

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Q:After I start working with a trainer when will I begin to see results?
A:This is an impossible question to answer without knowing your present condition and training history. There are many variables including your specific starting point, genetics, and metabolism as well as your consistency, commitment and time you are willing to put into training.

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Q:What if I am contacted by more than one trainer?

A:If this should happen you may have a consultation with each trainer to see which trainer best meets your needs. You may have a connection with one and not the other. Remember you must feel comfortable with your trainer. There has to be a certain chemistry, trust, and communication between the two of you if this partnership is to be successful. Simply notify the trainer that you did choose of your decision.

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